Case study
Multi-provider appointment booking
Online booking with provider calendars, buffer rules, and confirmation workflows for a multi-location clinic group.
ClearPath Clinic GroupHealthcare SupportAppointment Platform
Appointment platform
Provider calendars
Thursday schedule
Dr. Hale
Dr. Ng
Dr. Ortiz
9:00
Booked
Booked
Open
10:00
Booked
Open
Booked
11:00
Open
Booked
Booked
12:00
Booked
Booked
Open
1:00
Booked
Open
Booked
Challenge
Phone booking congested the front desk, and providers had inconsistent availability rules across locations.
Solution
Simicode built a public booking experience with staff calendars, per-provider availability, reschedule flows, and admin oversight.
Results
- Front desk spent less time on routine bookings
- No-show reminders reduced missed visits
- Providers controlled their own availability windows